NyuTraq

One Stop Solution for
Operational Excellence

NyuTraq offers Time Tracking, Production Monitoring, QC Reporting, and 20+ ready modules to digitize your day-to-day operational activities.

20+
Ready Modules
100%
Tamper Proof
2 Mins
Installation Time
Real-time
Data Capture

Automated Time Capture & Production Tracking

Track and report time utilization automatically and accurately. Get instant reporting on your resource utilization with user-friendly dashboards.

Auto Capture

Captures keystrokes, mouse movement, screen locks, idle time, and periodic screenshots with zero manual intervention.

Instant Reporting

Web-based, interactive, real-time reports. Highly customizable dashboards that can be auto-circulated via email.

Secured Data

Cloud-based secure servers for hosting. Role-based access levels ensure data is used by authorized users only.

Ease in Usage

Minimal or zero manual intervention required. Web-based dashboard provides various cuts of reports instantly.

Capture Everything, See Anything

Comprehensive data capture meets flexible visualization tools.

Capture Everything

  • Application usage & Tabs
  • Periodic Screenshots
  • Mouse movement & Keystrokes
  • Login/Logout & Screen lock
  • Productive vs Non-Productive Time
  • Idle, Break, and Away time
  • Production Count & AHT

See Anything You Want

  • Utilization dashboard (customizable)
  • Attendance & Shift Adherence
  • On-system time with queue breakup
  • Application usage logs & Summary
  • Team & Individual Performance
  • Process & Department level reporting
  • Production Logs & Screenshots viewer
Comprehensive Suite

20+ Ready Modules

Not just a time tracking tool. NyuTraq is a complete package to help you digitize your day-to-day operational activities.

Revenue Reporting
Over-time Reporting
Task Tracker
Ticketing System
Announcements
Change Mgmt
QC Reporting
SOP Repository
Incident Tracker
Idea Tracker
Contract Mgmt
Quick Links
Report Repository
Complaint Tracker
Lead Generation
Feedback Tracker

Each module can be modified per your specific requirements. New modules can be added as needed.

Works for you

NyuTraq Benefits

Our customers typically see significant improvements in efficiency and productivity after implementing NyuTraq.

80%+
Reduction in reporting time
50-80%
Reduction in administrative tasks
20-40%
Increase in productivity and efficiency
100%
Control and audit readiness

Ready for Operational Excellence?

Book a Call.
Join the businesses optimizing their workflow with NyuTraq.

Frequently Asked Questions

Everything you need to know about NyuTraq.

What information does NyuTraq capture?

NyuTraq captures login/logout time, break time, production/non-production time, keystrokes, mouse movement, screen-lock instances, screenshots, and much more. Data is stored in dedicated, safe, and secure servers.

Can an agent make changes to the data captured?

No. Agents cannot make any changes. Changes can only be done by the nominated admin/POC. NyuTraq is 100% tamper-proof.

What metrics and reports are available?

NyuTraq comes with 15+ readily available reports (e.g., Production/Utilization by date/agent, Time utilization by application, Schedule adherence %). You can also easily customize and add new reports.

Are there access level controls?

Yes, setting access levels is very easy. Supervisors can view their team's reports, while department heads see rolled-up reports. Hierarchy and non-hierarchy based access enabling is possible.

How long does installation take?

It takes just two minutes to install on a user system.

Are all 20+ modules bundled?

They can be implemented as bundle or as standalone modules per your requirements.

Can Nyutraq be integrated with existing systems?

Yes, Nyutraq can be seamlessly integrated with your existing systems and workflows through APIs, connectors or custom integrations. Single sign-on (SSO) support is also available.

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